Norms, rules, roles, and networks are situational factors that influence encoding and decoding of both verbal and nonverbal messages within a culture. Norms are culturally ingrained principles of correct and incorrect behaviors that, if broken, carry a form of overt or covert penalty. They are unwritten guidelines people within the cultural group follow. Rules are formed to clarify cloudy areas of norms. A role includes the behavioral expectations of a position within a culture and is affected by norms and rules.
The ability to develop networks in intercultural situations can enable you to do business more effectively in multicultural environments. Networks are formed with personal ties and involve an exchange of assistance. When the United States decided to help the people of Kuwait defend themselves against Iraq in 1992, the U. S. ambassador to the United Nations called in the other ambassadors within his network for their concurrence. In some cultures such as the Arab, Spanish, and Japanese, networking is essential because they prefer to conduct business with people they know or with associates of people they know.
Networks and the need to belong are the basis of friendships and subgroups. Reason: All paragraphs must have starting point in which all other sentences flow from. As I separated all sentences, I looked for one that would capture the audience, representing the situation part of the pyramid. After identifying a beginning sentence, choose concurrent sentence that branched in order. The beginning sentence started with “Norm”, with the pyramid in mind, listed the sentence that pertained to norms.
Next I flowed into the sentence that pertained to rules and roles, as it is listed in the beginning sentences. I did not find a complication section of the paragraph, I did find question and answer sentences. In following pyramid, networking was the last section, not only because was listed last in the beginning sentence, but because it had multiple sentence that pertained to the topic. The question came in the form of a specific event and a generalization of a region. The answer of the pyramid was provided with a description of the topic.